Customer Testimonials

Extremely disappointing experience. Nicole McGill, Jason Vargas, and manager Ruthy showed a complete lack of professionalism and communication. Customer concerns were ignored, and unexpected fees were charged despite requesting to be notified beforehand. The pre-owned warranty was misleading, and the entire experience felt dishonest and frustrating. Would not recommend this location.

They always treat me as a valued customer and go out of their way to help me. Highly recommend them.

I have been using Tasca Yonkers over 20 years. (Smith Cairn). Rene is one of the best salesman at the location. He listens to your needs, and provides you exactly what is asked for. He turns what can be stressful, into a wonderful experience!

I brought my car to Tasca to have work done on my Mazda. They were through with the videos sent before to show the work that was needed. They then made the repairs to the car. I am happy with the work that was done.

A beautiful new showroom will not make up for a lack of consideration and courtesy by the service department. It started when I pulled up to the valet tent. 5 guys standing around talking with one another while i am sitting in the car waiting for someone to say or do something. Finally, some one came over and started the process. No hello. No communication just a slip of paper and told to go inside. I had an appointment. Saw a service adviser. Told me the work would take an hour to an hour and a half. At the end of 3 ... Read More

Full review text opened.

Google - Nov 5, 2026

A beautiful new showroom will not make up for a lack of consideration and courtesy by the service department. It started when I pulled up to the valet tent. 5 guys standing around talking with one another while i am sitting in the car waiting for someone to say or do something. Finally, some one came over and started the process. No hello. No communication just a slip of paper and told to go inside. I had an appointment. Saw a service adviser. Told me the work would take an hour to an hour and a half. At the end of 3 hrs i went looking for the service adviser who wasn’t at the desk. Another young lady said she would find her, and she then disappeared. I happened to look out the window behind me and there was my car sitting in the parking lot. It was obviously serviced but no one came to tell me. When the advisor who wasn’t helping me came back she was surprised that the car was outside. She found the bill. Told mecthe total and it was wrong. There was a $230 service for my cx5 after 30000 miles. She said she did not know anything about it. I had to look it up to show her YOUR service menu ! She had tovadjust the bill

Last year my mom took me to look at a car. I was surprised at how wonderful all the people were. I want a certain car and color.Not only did i get what I was looking for but it was worth the hour and half drive. Thank you Andrew and the rest of this wonderful team.

I got my car serviced on a Saturday. I find the video message about what my car needs helpful. I didn’t give it five stars because the wait was long with no update of what time my car would be ready. I waited at the dealership, I kept thinking I’d get a text or someone would come over to say “your car will be ready by 1pm” The check-in process was smooth. Cristina was friendly.

Read at DealerRater

Everyone was courteous and helpful.

Always a pleasure to service with Mazda Tasca! 👍🫡

I really enjoy the staff at Mazda, very friendly!

Great staff to deal with

From the first time I entered that Mazda dealership i had a good feelings about it and I was right my experience was wonderful and the people there are so welcoming and friendly I dont mine traveling from state to state for an oil change there i like it there

Highly recommend this dealership. They were very knowledgeable and friendly. They were very easy to work with, especially coming from out of state. Gary was fantastic.

Always happy with the services and great members.

The whole team took very good care of me from beginning to end. Well informed . Curtious and friendly.

Great Job

Great customer service. Joshua was a great help.

I am overjoyed with the service I received from Tasca today. I’ve been taking my Mazda vehicles here for years and am always happy with the honest and courteous sales and service staff.

Big Up Mazda of Yonkers! Big up to Mr. Ian and the whole Mazda of Yonkers team! Took my CX-50 in for service, and everything was on point. Fair price, great customer service, and Mr. Ian went the extra mile to help with a noise I was concerned about. Good people, good vibes. Nuff respect!

I recently purchased my 2026 CX 30 from this location and I must say I am a sucker for great customer service and they give just that! JOSH was great from the phone to the 2/3 days we spent in person working a miracle! lol Steve and Everton as well!

Had my first oil change at Tasca Mazda. Check in was a breeze and the waiting lounge was quite comfortable. Little less than an hour later I was done!

Was fortunate to meet Mr. Tyreq. Great salesman straight shooter to the point no nonsense sales tactics.

Very nice modern waiting area. They showed me by video what they were doing with my car and had it ready in a timely manner.

Christina and the Service team 10 Stars ⭐️ this team is strong and is very focused on actually helping the customers that walk in. Waiting room and WiFi are great if you’re waiting ! Get your service done here amazing staff just make sure if it’s your first time there ask where to check in 🤣

Convenient, nice waiting area, quick service for oil filter change and nys inspection. Didn't try to sell things I didn't have to do, honest experience

Amazing service great customer service

Highly recommended dealership in Yonkers

Great service . Great communication. Christina is very professional. Thanks again

I brought my vehicle in as my climate control valve had gone bad and it seems to be an issue with the cx5. Waited all day and thought I was getting my car at the end of the day but a mishap wit the mechanic couldn't finish flushing the system. To be fair they did give me a loaner and got my car back the next day. The only issue was I had to wait and ask several times after been told the car was ready for the first day but after I got my car back I opened ... Read More

Full review text opened.

Google - Oct 1, 2026

I brought my vehicle in as my climate control valve had gone bad and it seems to be an issue with the cx5. Waited all day and thought I was getting my car at the end of the day but a mishap wit the mechanic couldn't finish flushing the system. To be fair they did give me a loaner and got my car back the next day. The only issue was I had to wait and ask several times after been told the car was ready for the first day but after I got my car back I opened the hood at home. And there was anti freeze spill ALL over my engine, staining most of the engine with a clear spill at the bottom of the car. . Now when the a/c blows it has a slight smell or maple syrup. They fixed the issue and the representative was nice but the back and forth communication at the end, and the massive anti freeze spill on the clean engine brought down my. Rating I have no choice as. This is the closest service I can go to with my schedule.

(Translated by Google) Thanks to you I'm fulfilling one of my dreams, thank you so much for your help and attention Daniel Castro 🙏🏻🙏🏻🙏🏻 (Original) Gracias a ti cumplo uno de mis sueños muchas gracias por tu ayuda y tu atención Daniel castro 🙏🏻🙏🏻🙏🏻

I want to say how easy it was to work with Tasca Mazda Yonkers . The new showroom is great . Although the parking lot was a mess due to the construction. Which is expected. Our sales representative Tyreq Tyler was a welcomed change from the usual high pressure sales techniques a lot of dealerships use. His no pressure sales approach was a hit with us . He was courteous and knows his product well. He was also super accommodating with answers to some questions I had after we had our test drive. Just to recap . Great dealership and even greater salesman in ... Read More

Full review text opened.

Google - Sep 25, 2026

I want to say how easy it was to work with Tasca Mazda Yonkers . The new showroom is great . Although the parking lot was a mess due to the construction. Which is expected. Our sales representative Tyreq Tyler was a welcomed change from the usual high pressure sales techniques a lot of dealerships use. His no pressure sales approach was a hit with us . He was courteous and knows his product well. He was also super accommodating with answers to some questions I had after we had our test drive. Just to recap . Great dealership and even greater salesman in Tyreq Tyler . Thanks for an no hassle purchase, Ernie Pillig Jr.

I am extremely disappointed with my experience with Mazda’s service department. I normally do not take the time to write reviews, but what happened during my recent service visit was serious enough that I feel customers should be aware of it. The first issue was the service video. I received a video that was approximately 10 seconds long showing mostly the underside of my vehicle. If Mazda is going to tell customers that videos are being provided to show the work performed, then the videos should actually show the work. Show the technician changing the oil, inspecting or rotating the ... Read More

Full review text opened.

Google - Sep 25, 2026

I am extremely disappointed with my experience with Mazda’s service department. I normally do not take the time to write reviews, but what happened during my recent service visit was serious enough that I feel customers should be aware of it. The first issue was the service video. I received a video that was approximately 10 seconds long showing mostly the underside of my vehicle. If Mazda is going to tell customers that videos are being provided to show the work performed, then the videos should actually show the work. Show the technician changing the oil, inspecting or rotating the tires, replacing the filter, or whatever service was performed. A few seconds of the underside of the vehicle does not give the customer any meaningful information about the work that was done. But the much more serious issue is that my vehicle’s camera was disconnected during the service and I was never informed. I only discovered this by checking the camera recordings and noticing that the last recording was from when I dropped my vehicle off. The camera was working before I brought the vehicle in, but it was no longer working afterward. I did not realize it had been left disconnected until today, when I almost got into an accident and discovered that my camera was not functioning. That is extremely concerning. The purpose of having a camera in my vehicle is to provide security and documentation in case something happens on the road. If an accident had occurred while the camera was disconnected, I could have been left without important video evidence—and I would not have even known that the camera was not working. If a technician needs to disconnect a camera or any other equipment during service, the customer should be informed, and the equipment should be checked and properly reconnected before the vehicle is returned. I expect better communication and attention to detail from a Mazda service department. This is not simply about a short service video. It is about disconnecting something that I rely on for my safety and protection, not telling me about it, and returning my vehicle to me in that condition. I hope Mazda takes this complaint seriously and reviews what happened, including why the camera was disconnected and why I was not informed before my vehicle was returned.

Always professional, friendly, and communicative! My favorite Mazda dealer in Westchester! Reliable and professional

My daughters experience- Very disappointing experience with Yonkers Mazda. I worked with Steven Bizenza, Matthew, and manager Igor on a vehicle that was not in stock. I was told it would arrive in “a few days,” agreed on a price, and left a $500 deposit. What they failed to tell me is that this car had been lost since 08/08/26. They sold me on the idea of a car they didn't have. I also stayed until around 9 p.m. getting insurance because I expected the vehicle to arrive shortly. Five days passed with no update. After repeatedly calling, I eventually learned ... Read More

Full review text opened.

Google - Sep 21, 2026

My daughters experience- Very disappointing experience with Yonkers Mazda. I worked with Steven Bizenza, Matthew, and manager Igor on a vehicle that was not in stock. I was told it would arrive in “a few days,” agreed on a price, and left a $500 deposit. What they failed to tell me is that this car had been lost since 08/08/26. They sold me on the idea of a car they didn't have. I also stayed until around 9 p.m. getting insurance because I expected the vehicle to arrive shortly. Five days passed with no update. After repeatedly calling, I eventually learned the vehicle had apparently arrived weeks earlier but was unaccounted for because they did not have the key or know where it was. When I went in to address the situation, Steven said he didn’t understand why I was upset and also said he didn’t want to honor the deal because he considered it “ridiculous,” despite the price having already been agreed upon and my deposit accepted. I requested my $500 back and was told it would be processed, but again received no communication. I had to repeatedly call and eventually return to the dealership in person. At one point, a receptionist even referred to me as “Steven’s pain in the ass,” which was completely inappropriate and unprofessional. Steven never called me, Igor never called. Neither of them ever called me. They are both an embarrassment as "managers", as men and as a person overall. They're cowards who didn't have the decency to give me the respect and honest transparency I deserved. All I was asking for was communication and honesty. Thankfully, Edgar eventually took the time to listen, investigate the situation, and help get my refund processed. My issue was never simply that the vehicle was delayed—things happen. The biggest problem was the lack of communication, accountability, and customer service throughout the entire process. Based on my experience, I would not return to Yonkers Mazda. If you do shop there, get everything in writing and verify the vehicle’s actual location and availability before leaving a deposit. STAY AWAY!! Or you might become their next

Cristina and team were amazing !!!

Very disappointing experience with Yonkers Mazda. I worked with Steven Bizenza, Matthew, and manager Igor on a vehicle that was not in stock. I was told it would arrive in “a few days,” agreed on a price, and left a $500 deposit. What they failed to tell me is that this car had been lost since 08/08/26. They sold me on the idea of a car they didn't have. I also stayed until around 9 p.m. getting insurance because I expected the vehicle to arrive shortly. Five days passed with no update. After repeatedly calling, I eventually learned the vehicle had ... Read More

Full review text opened.

DealerRater - Sep 21, 2026

Very disappointing experience with Yonkers Mazda. I worked with Steven Bizenza, Matthew, and manager Igor on a vehicle that was not in stock. I was told it would arrive in “a few days,” agreed on a price, and left a $500 deposit. What they failed to tell me is that this car had been lost since 08/08/26. They sold me on the idea of a car they didn't have. I also stayed until around 9 p.m. getting insurance because I expected the vehicle to arrive shortly. Five days passed with no update. After repeatedly calling, I eventually learned the vehicle had apparently arrived weeks earlier but was unaccounted for because they did not have the key or know where it was. When I went in to address the situation, Steven said he didn’t understand why I was upset and also said he didn’t want to honor the deal because he considered it “ridiculous,” despite the price having already been agreed upon and my deposit accepted. I requested my $500 back and was told it would be processed, but again received no communication. I had to repeatedly call and eventually return to the dealership in person. At one point, a receptionist even referred to me as “Steven’s pain in the xxx,” which was completely inappropriate and unprofessional. Steven never called me, Igor never called. Neither of them ever called me. They are both an embarrassment as "managers", as men and as a person overall. They're cowards who didn't have the decency to give me the respect and honest transparency I deserved. All I was asking for was communication and honesty. Thankfully, Edgar eventually took the time to listen, investigate the situation, and help get my refund processed. My issue was never simply that the vehicle was delayed—things happen. The biggest problem was the lack of communication, accountability, and customer service throughout the entire process. Based on my experience, I would not return to Yonkers Mazda. If you do shop there, get everything in writing and verify the vehicle’s actual location and availability before leaving a deposit. STAY AWAY!! Or you might become their next

Read at DealerRater

From service to sales, I’ve experienced both. My service experiences have always been one of great excellence (shout out to Christina a true model of quality service with a smile) and all the service team. Sales, Gary is the most connected and caring sales person I have ever dealt with in my years of buying vehicles. First time purchase with Gary who listens to the customer, makes sure he understands their needs, reassures the customer that he will go the extra mile to make it happen and then DOES IT! WOW! Tasca, the place to experience true service excellence.

I cannot say enough good things about my experience with TASCA, from when I first acquired my car (thanks, Justin) this spring through my first service appointment. I’ve owned a lot of cars over the years and have had more than my share of service appointments, but I have never encountered such a seamless and well-organized service experience. From the valet service that eliminates waiting in line, to the incredibly helpful office staff, to the text updates throughout the process - every detail is handled so efficiently! I was especially impressed by the video the service department texted showing ... Read More

Full review text opened.

Google - Sep 18, 2026

I cannot say enough good things about my experience with TASCA, from when I first acquired my car (thanks, Justin) this spring through my first service appointment. I’ve owned a lot of cars over the years and have had more than my share of service appointments, but I have never encountered such a seamless and well-organized service experience. From the valet service that eliminates waiting in line, to the incredibly helpful office staff, to the text updates throughout the process - every detail is handled so efficiently! I was especially impressed by the video the service department texted showing my car being serviced and explaining what was being checked. That level of communication and transparency is something I’ve never experienced before. TASCA has made both acquiring and servicing my car genuinely easy and stress-free. Exceptional customer service from beginning to end. Highly recommend!

Want to say that I went into Tasca Mazda rather than the last Mazda dealership in Nyack NY because my sister suggested it as she is a good friend of the owners .. I dealt with Steve the Mgr along with Adrian the salesman.. I have to say Steve made it happen for me.. even after the car came in and we found it was missing a feature we thought it had ,he went out of his way to get me the upgrade ..soon after had a small issue that I was quite upset about , called him and much to my ... Read More

Full review text opened.

Google - Sep 15, 2026

Want to say that I went into Tasca Mazda rather than the last Mazda dealership in Nyack NY because my sister suggested it as she is a good friend of the owners .. I dealt with Steve the Mgr along with Adrian the salesman.. I have to say Steve made it happen for me.. even after the car came in and we found it was missing a feature we thought it had ,he went out of his way to get me the upgrade ..soon after had a small issue that I was quite upset about , called him and much to my surprise he took it in and took care of it.. I was very satisfied! I want to mention the few other salesmen like Gary, And others were also very helpful... hoping my positive experience continues.

Experience was great. Customer service was awesome.

They stole 100$ from me. Made a “clerical error” which would have stolen way more. They still owe me money.

My sales woman was a young lady named Ayanka who was simply amazing and Steven who was my sales manager. Very honest, relatable and reliable and im so excited with their service and my business. I'm a forever customer

We had an incredible experience getting our CX90! We originally planned on just test driving and looking at the vehicles, but our SA, Alfredo, worked hard to get us an incredible deal and we are looking forward to working with him and the dealership for our next car. We love our new car and so happy we went to Tasca Mazda.

I came here on a random Sunday just to look around and Ayanka Perez came up to me and was really nice to me and asking me what car I’m interested in and I told her I wanted a 2026 SUV. We looked around and she let me test drive the refreshed 2026 cx5 and it was great! I told her I’ll come back later that same week to buy it. I came back and everything went smoothly and everyone who helped me was good to me. She never rushed me or pressured or forced me to buy. It was ... Read More

Full review text opened.

Google - Sep 4, 2026

I came here on a random Sunday just to look around and Ayanka Perez came up to me and was really nice to me and asking me what car I’m interested in and I told her I wanted a 2026 SUV. We looked around and she let me test drive the refreshed 2026 cx5 and it was great! I told her I’ll come back later that same week to buy it. I came back and everything went smoothly and everyone who helped me was good to me. She never rushed me or pressured or forced me to buy. It was a very calm experience for my real first time in a car dealership. Later that week when I went back I bought the car and she showed me all the features and I was on my way! Great experience!

The team is absolutely exceptional.

Alfredo is the most patient and responsive salesmen I ever worked with. He’s very straight forward and will work above and beyond to get the deal done. Thanks to Alfredo I’m in my brand new CX-5 and I’m very satisfied with the car and his patience in helping me buy this car. Best Mazda dealership.

Cristina was professional and friendly both on the phone and in person . They provided a loaner car for the duration of the repair work and shared detailed updates including video . I was very impressed with their quality of service.

Read at DealerRater

If you are a serious buyer, do yourself a favor and skip Tasca Mazda. I drove down from Rockland County with a certified bank check in hand, ready to purchase a specific Certified Pre-Owned 2023 Mazda CX-5 Premium. Instead of a straightforward transaction, I was met with bait-and-switch tactics and a complete lack of basic customer service. ​Prior to my visit, I set everything up with David from their internet sales department. When I arrived for my appointment, David was nowhere to be found. I was handed off to an unprepared salesperson who had no idea what vehicle I was there ... Read More

Full review text opened.

Google - Jul 20, 2026

If you are a serious buyer, do yourself a favor and skip Tasca Mazda. I drove down from Rockland County with a certified bank check in hand, ready to purchase a specific Certified Pre-Owned 2023 Mazda CX-5 Premium. Instead of a straightforward transaction, I was met with bait-and-switch tactics and a complete lack of basic customer service. ​Prior to my visit, I set everything up with David from their internet sales department. When I arrived for my appointment, David was nowhere to be found. I was handed off to an unprepared salesperson who had no idea what vehicle I was there to buy. I sat at a desk for nearly an hour while he searched for the keys, only to finally be told that the CPO vehicle they advertised wasn't even available to be seen. A floor manager then casually informed me it was actually "in the body shop." Advertising a clean CPO vehicle that is undergoing bodywork, and letting a customer waste an hour sitting on the showroom floor to find that out, is deeply concerning. ​Hoping for some accountability, I sent a detailed email directly to their General Manager and Sales Management Team outlining the entire situation. I was completely ghosted. I never received a single response, acknowledgment, or apology from management. ​When you have a highly motivated customer ready to buy, you don't play games and hide the condition of your cars. I immediately took my check elsewhere and drove over to Garden City Mazda. The difference was night and day. The team at Garden City sold me a flawless, fully Certified Pre-Owned 2024 Mazda CX-5 Carbon Edition at an incredible out-the-door price with zero nonsense. ​I've attached a picture of my son's new 2024 CX-5 parked beautifully right in front of Garden City Mazda's showroom. Let this be a lesson to the management at Tasca: this is the guaranteed business you lose when you don't respect your customers or their time. Take your hard-earned money to a dealership that actually values it.

Avoid if you can. I went in to test drive a Mazda CX-30 and get a quote on a potential lease. Their quote was nearly 50% higher than any other dealership I visited in the area. They wanted $570 a month for a zero down lease on a nearly base model CX-30. I'd be essentially paying 75% of the car's value over the lease term. Not only that, they were not transparent at all about fees and the finance manager outright refused to even try to negotiate. Save your money and go elsewhere.

I bought a 2022 Mazda CX-5 from Tasca on April 2025. I came prepared and they were very straight up with me and gave me a good deal. Tyreq was super helpful and committed throughout the whole process Also the follow up maintenance has been amazing. They are professional and the new showroom looks very high end. Christina and team were amazing stewarding the process.

Read at DealerRater

They were very fast and communicative. Friendly service ! Would recommend to others. They did exactly what I needed and didn’t try and up charge for anything.

Read at DealerRater

Very good services, people are very nice ,. I really recomend this dealer. . No complains , they are on time.

Read at DealerRater

I had a bad experience with my subaru forester after I service it in April, I told them to do my inspection and they never updated the sticker and I got an inspection ticket today in yonkers.

I recently brought my vehicle to Tasca Mazda for a routine oil change, and the experience exceeded all expectations. Cristina and her team demonstrated outstanding professionalism and a genuine commitment to customer safety. During the standard maintenance service, the technicians proactively identified that my wheel locks were defective. Because I have exclusively serviced my vehicle at this dealership, the team took immediate ownership of the situation. They handled the necessary repairs expeditiously, ensuring that my car was safe to drive without causing any unnecessary delays to my day. It is rare to find an automotive service team that is both ... Read More

Full review text opened.

DealerRater - May 31, 2026

I recently brought my vehicle to Tasca Mazda for a routine oil change, and the experience exceeded all expectations. Cristina and her team demonstrated outstanding professionalism and a genuine commitment to customer safety. During the standard maintenance service, the technicians proactively identified that my wheel locks were defective. Because I have exclusively serviced my vehicle at this dealership, the team took immediate ownership of the situation. They handled the necessary repairs expeditiously, ensuring that my car was safe to drive without causing any unnecessary delays to my day. It is rare to find an automotive service team that is both thoroughly attentive and highly efficient. Cristina’s leadership and her team’s dedication to quality care have solidified my trust in Tasca Mazda. I highly recommend their service department to anyone looking for reliable, honest, and top-tier vehicle maintenance.

Read at DealerRater

I originally contacted Tasca Mazda Yonkers because I already knew the exact Mazda, trim, and model I wanted and was ready to buy. At first communication was friendly, and I was told they would make sure I was happy with the deal. However, before making the trip, I wanted clarification on some of the fees and numbers included in the quote. Once I started asking specific questions about those details, communication suddenly stopped and my questions went unanswered. I understand dealerships prefer customers to come in, but as a serious buyer ready to move forward, I simply wanted transparency and ... Read More

Full review text opened.

Google - May 26, 2026

I originally contacted Tasca Mazda Yonkers because I already knew the exact Mazda, trim, and model I wanted and was ready to buy. At first communication was friendly, and I was told they would make sure I was happy with the deal. However, before making the trip, I wanted clarification on some of the fees and numbers included in the quote. Once I started asking specific questions about those details, communication suddenly stopped and my questions went unanswered. I understand dealerships prefer customers to come in, but as a serious buyer ready to move forward, I simply wanted transparency and a clear understanding of the pricing first. I ultimately purchased my Mazda from another dealership that answered all of my questions, explained the fees clearly, and never pressured me to come in before I was ready. Just sharing my honest experience for other shoppers. I also ended up getting a better deal, so I would definitely recommend shopping around and asking plenty of questions before making a decision.

The service is great and the employees are exceptional! I will definitely continue to do business with them

Read at DealerRater

I had a nice, smooth experience servicing my Mazda 3 here. Recommend it! I also bought my vehicle here. Cristina was easy to communicate and she was very attentive.

Read at DealerRater

Bought 2 cars from them prior and was looking for my third. Left a refundable deposit but chose to buy elsewhere for a better offer.They were sour about that over on the mazda side and its been 2 weeks since I requested my deposit back and have not received it.

Great looking car, dealers are nice..but….Ive had my 2026 Mazda cx-5 premium plus for a little over a month or so and its giving me nothing but problems. Infotainment is extremely buggy, works only when it wants too, no sound from speakers occasionally, tells you to break even when nothing’s around you, activsense constant malfunction. Different malfunctions all the time.

Lied about a car listed online, once we arrived they showed us a different car. Lied to get us in the door and tried all classic sales tricks once we had already wasted an hour driving there. Don't go here.

I got the run around in the service department when I tried to take advantage of a “service special” Tasca is currently offering- a free “multi-point inspection”. After calling back for a third time( the first call was abruptly disconnected after I mentioned the free coupon;the second sent to voicemail), a very inarticulate representative told me the “ multi-point inspection” just included looking around the outside of the car, no diagnostics. And In order to use the “multi-point inspection” special coupon, it would have to be combined with another service. I rather do business somewhere else with a reputable company, ... Read More

Full review text opened.

Google - Apr 20, 2026

I got the run around in the service department when I tried to take advantage of a “service special” Tasca is currently offering- a free “multi-point inspection”. After calling back for a third time( the first call was abruptly disconnected after I mentioned the free coupon;the second sent to voicemail), a very inarticulate representative told me the “ multi-point inspection” just included looking around the outside of the car, no diagnostics. And In order to use the “multi-point inspection” special coupon, it would have to be combined with another service. I rather do business somewhere else with a reputable company, even if it is at a higher cost, than entrust the servicing of my car to money grabbing….

For sure this is the best dealer to make a deal; great location, amazing employers , A lot inventory and very nice area to select. I bring my car for service in April 11 2026 with the service Advicer Christina Maffucci and believe me , SHE IS AWESOME; Súper nice, very proffesional and responsable.

Read at DealerRater

I went to the dealership today to see a car online. I was met with a salesman who could not locate the car. After providing the stock number from internet car was there. I test drove car upon return the salesman had no price for the car. This number was already posted on the internet so I said give me your best price. Shortly after he came back with a price higher then already posted on internet. After informing the employee of such he said that was the best he could do. Well I walked out I will not be ... Read More

Full review text opened.

DealerRater - Apr 3, 2026

I went to the dealership today to see a car online. I was met with a salesman who could not locate the car. After providing the stock number from internet car was there. I test drove car upon return the salesman had no price for the car. This number was already posted on the internet so I said give me your best price. Shortly after he came back with a price higher then already posted on internet. After informing the employee of such he said that was the best he could do. Well I walked out I will not be part of some bait and switch or fooled by these salesperson. Funny enough the manager tried to call and say prices change daily! But the reviews speak for themselves!

Read at DealerRater

Leased a 2025 CX5 on 1/31/26 after the very 'wet behind the ears' salesperson yessed me to death on everything I needed. Basically all they got right was the exterior/interior color plus sunroof. And this was after spending 5-1/2 hours there and putting more a lot more money down than initially told - and that was with my trade in. Went back a week later since my online survey response was not what they wanted to hear to be told we'll work with you on getting you into a Subaru. So off I go and an hour and a half ... Read More

Full review text opened.

Google - Feb 14, 2026

Leased a 2025 CX5 on 1/31/26 after the very 'wet behind the ears' salesperson yessed me to death on everything I needed. Basically all they got right was the exterior/interior color plus sunroof. And this was after spending 5-1/2 hours there and putting more a lot more money down than initially told - and that was with my trade in. Went back a week later since my online survey response was not what they wanted to hear to be told we'll work with you on getting you into a Subaru. So off I go and an hour and a half later after a test drive and explanation of everything, apart from interior color, this would work better, to being told that it would be an additional $200 more. Yeah no - and more time wasting. Extremely disappointed. Although the CX5 is lovely - I am extremely frustrated with it and I do not think that will ever subside during the next 3 years.. Maybe a call to the Better Business Bureau may help me get some sort of resolution / monetary restitution - as I do feel I should receive some compensation.

I dropped off my vehicle on August 4th, 2025, for an oxygen sensor code. I was first told they needed to run their own diagnostic and that the labor fee would be $250. Two days later, I got a call from Chris (the service manager) saying they had to run several diagnostics and the price jumped from $250 to $960. That didn’t make sense to me, but I agreed because I was desperate. A few days later, Chris called again and said they needed to replace the PCM & powertrain control module, which cost me $2,789. After picking up my vehicle, the check engine ... Read More

Full review text opened.

Google - Sep 22, 2025

I dropped off my vehicle on August 4th, 2025, for an oxygen sensor code. I was first told they needed to run their own diagnostic and that the labor fee would be $250. Two days later, I got a call from Chris (the service manager) saying they had to run several diagnostics and the price jumped from $250 to $960. That didn’t make sense to me, but I agreed because I was desperate. A few days later, Chris called again and said they needed to replace the PCM & powertrain control module, which cost me $2,789. After picking up my vehicle, the check engine light came back on within a week. I brought it back, but at that point Chris repeatedly dodged my calls and gave me misleading answers face-to-face. In the end, I had to pick up my vehicle without the issue being fixed because I was moving across the country and ran out of time. After spending thousands of dollars here with no resolution, I can confidently say this is the worst dealership service experience I’ve ever had. Avoid working with Chris at all costs.

Rude

This was by far the worst dealership experience I’ve ever had. From the salesperson to the managers (two or three of them got involved), every step felt like they were trying to manipulate me and take advantage wherever they could. Instead of being straightforward and respectful, they played games and wasted my time. I finally just walked out and left them talking to each other — that’s how little trust and professionalism they showed. If you value honesty, transparency, and respect, do yourself a favor and avoid this place.

Read at DealerRater

Put a deposit down on a car that they then proceeded to sell out from under me. Bait and switch scam artists. Not a reputable dealer. Beware

Put a deposit down on a car and they sold it out from under me. Bait and switch. It's not a reputable dealer. Beware.

Read at DealerRater

Tasca will butter you up, smile, maybe even pretend they’re on your side, then gut your deal when you’re not looking. I have Tier 1+ credit, so there’s no excuse for what they tried to pull: jamming me into a third-party lender with an absurd residual, bloated fees, and a money factor nearly 6% higher than Mazda Financial’s buy rate. That’s not a “mistake” — it’s calculated theft dressed up as a lease agreement. Classic bait-and-switch, straight from the scummy dealership playbook. They had the exact car I wanted, and they knew it. Luckily, I caught them ... Read More

Full review text opened.

Google - Aug 12, 2025

Tasca will butter you up, smile, maybe even pretend they’re on your side, then gut your deal when you’re not looking. I have Tier 1+ credit, so there’s no excuse for what they tried to pull: jamming me into a third-party lender with an absurd residual, bloated fees, and a money factor nearly 6% higher than Mazda Financial’s buy rate. That’s not a “mistake” — it’s calculated theft dressed up as a lease agreement. Classic bait-and-switch, straight from the scummy dealership playbook. They had the exact car I wanted, and they knew it. Luckily, I caught them before they closed the trap. If you enjoy being lied to and overcharged, you’ll love it here. Everyone else, run.

Do not get the extended warranty. I purchased a 2018 mazda CX-5 and got their ultimate warranty, which is BS it doesn’t cover anything. I ended up going back to cancel the rep never sent the cancellation forms to the company I had to call them directly and get the warranty canceled. And this dealer never refunded any of the money I put down for the warranty. And it’s been months and I have yet gotten any refund. Also they said they changed the fluids and that was also a lie I had to spend $450 dollars to change all ... Read More

Full review text opened.

Google - Aug 8, 2025

Do not get the extended warranty. I purchased a 2018 mazda CX-5 and got their ultimate warranty, which is BS it doesn’t cover anything. I ended up going back to cancel the rep never sent the cancellation forms to the company I had to call them directly and get the warranty canceled. And this dealer never refunded any of the money I put down for the warranty. And it’s been months and I have yet gotten any refund. Also they said they changed the fluids and that was also a lie I had to spend $450 dollars to change all fluids. I will leave it to God to decide how he will make sure he gets his money back. I wouldn’t recommend you buying any vehicles at this dealer.

I went and looked at a car. Called them and decided to buy it. Wanted a warranty. I was told the warranty guy would call me later. It took a couple days but when he finally called me the pricing was insane, half the selling price. So he said he would look into it and call back. He didn't call back. Then a week later the salesman called and I explained what happened, so he said he would check with the warranty guy and call me back before the end of the day. He never called back. Then on ... Read More

Full review text opened.

Google - May 9, 2025

I went and looked at a car. Called them and decided to buy it. Wanted a warranty. I was told the warranty guy would call me later. It took a couple days but when he finally called me the pricing was insane, half the selling price. So he said he would look into it and call back. He didn't call back. Then a week later the salesman called and I explained what happened, so he said he would check with the warranty guy and call me back before the end of the day. He never called back. Then on Monday I saw on cargurus that the vehicle was sold. What sticks out to me is the salesman must have said "Imma be completely honest with you" maybe a thousand times, like at the beginning and end of every sentence. Turns out, he was not completely honest with me.

Went to this location because I saw great reviews. However, that was not the case. The salesman was short, unfriendly, and not willing to show us vehicles. We left and had a great experience at the New Rochelle location.

I had a terrible experience at this dealership… they are irresponsible and liars… I gave a deposit for a car in early January… the sell person Edwin was so nice when I first met him but he couldn’t send me a photo of the car and provide a VIN for over a week… the day before I was supposed to pick up the car he gave me a VIN for a completely different model… I canceled the deal and have been asking for a month to return the deposit I left… the sell person took my card information but ... Read More

Full review text opened.

Google - Mar 12, 2025

I had a terrible experience at this dealership… they are irresponsible and liars… I gave a deposit for a car in early January… the sell person Edwin was so nice when I first met him but he couldn’t send me a photo of the car and provide a VIN for over a week… the day before I was supposed to pick up the car he gave me a VIN for a completely different model… I canceled the deal and have been asking for a month to return the deposit I left… the sell person took my card information but didn’t credit the money… he didn’t answer my messages and calls for over a month… I texted them that in that case I would have to dispute the transaction through the bank… no one responded to my messages anymore so I had to dispute it in early February and I got my money back… and at the beginning of March I noticed again that they had charged my card for the same amount… I am very disappointed with such service, deception and attitude … Don't waste your time on them !!!

Creepy and dishonest. I sent an e-mail to the company, and to the salesman directly, about my experience and no one seems to care about the problems here. I asked through the website about a ford fiesta, and asked if I could come in when I was free. They told me to make an appointment. Fine, I made an appointment for the next morning. When I arrived, everyone was confused and acted like I was an irritation. No one was available to help me (why make me make an appointment?) Then, it turns out in the TWO business hours between ... Read More

Full review text opened.

Google - Feb 18, 2025

Creepy and dishonest. I sent an e-mail to the company, and to the salesman directly, about my experience and no one seems to care about the problems here. I asked through the website about a ford fiesta, and asked if I could come in when I was free. They told me to make an appointment. Fine, I made an appointment for the next morning. When I arrived, everyone was confused and acted like I was an irritation. No one was available to help me (why make me make an appointment?) Then, it turns out in the TWO business hours between making the appointment to see the car and showing up, the car was no longer available. Either they’re wildly incompetent in managing appointments, or they’re just lying. They showed me a few other cars, but most of them were sold too (how can they not figure out which cars they’ve sold?). The salesman who was talking to me, Cristhian, didn’t listen to what I was asking for and kept showing me cars I didn’t want. Cristhian was so creepy and made me really uncomfortable. He kept asking me weird irrelevant questions about my wife (I’m not married) that he really had no business asking about. I think he was trying to hit on me? I don’t know but I really didn’t like it. I gave in and decided to look at a different car and check to see what my costs would be, and Cristhian kept telling me to lie on my application, suggesting things like giving my wife’s phone number as my employer’s phone number so she could pretend to be my employer (again why ask about my wife?). I was already pre-approved by my bank and when I tried to tell them this, they just said they don’t take that (what? My bank literally told me to go to this dealership because I was pre-approved there) and their pre-approval was a lot more expensive than what my bank gave. Cristhian was also super weird on the test drive, do not get in a car with him. When I said I was really disappointed they had sold the car I made an appt to see, Cristhian kept trying to get me to see more expensive cars. I kept saying I would come back later when they had something I wanted, but he kept showing me cars I said I didn’t want until I just stood up and left in the middle of him speaking. Cristhian was so creepy and dishonest about the whole thing that I gave up on in-store dealerships and bought something online, specifically to avoid having to deal with creepy dishonest salesmen. If you come here, do your research before hand and don’t deviate at all, they will try to mislead you and convince you to buy something you don’t want. And they will tell you to lie on your application to make it work.

Quite terrible experience , salesman didn’t know what he was talking about nor any facts about the veichle he was trying to sell me after being in car sales for “over 20 years”. After he got the purchase from me I noticed the following day a large gash in my back tire which is dangerous to drive on and should’ve been noticed while under going the CPO process. I was given the run around for a week from the salesman asking me to drive back 2 hours so they can see how “deep” it is and take the resolution from there. ... Read More

Full review text opened.

Google - Nov 17, 2024

Quite terrible experience , salesman didn’t know what he was talking about nor any facts about the veichle he was trying to sell me after being in car sales for “over 20 years”. After he got the purchase from me I noticed the following day a large gash in my back tire which is dangerous to drive on and should’ve been noticed while under going the CPO process. I was given the run around for a week from the salesman asking me to drive back 2 hours so they can see how “deep” it is and take the resolution from there. Still got no resolution and everyone just seemed like they didn’t care there and were very unprofessional .

Prepare to be hustled. They advertise a deal online, and then after you go there, you wait, wasting your time at the dealership, then they completely change the terms. After investing your time going there and waiting you just want to be done with it. This is false advertising to lure customers in. I made three separate attempts both trying to buy a new vehicle as well as going in to sell my old vehicle. I had no problems buying and selling at their nearby competitor.

I'm giving this review 1 star due to the follow-up that was supposed to take place...but didn't. I specifically asked for the 2024 CX-5 - Machine Grey Metallic, which oddly enough is in the Tasca Database but the vehicle is in Seekonk, MA. Although I was on time for my appointment and tested out a 2024 CX-5 Carbon Turbo, Rhodium White Metallic color, which doesn't come with heated steering, for the starting price point of $37K, oddly enough. Sales Rep. Gary A. - was the one I was assigned to since the person I originally met was working her ... Read More

Full review text opened.

Google - May 14, 2024

I'm giving this review 1 star due to the follow-up that was supposed to take place...but didn't. I specifically asked for the 2024 CX-5 - Machine Grey Metallic, which oddly enough is in the Tasca Database but the vehicle is in Seekonk, MA. Although I was on time for my appointment and tested out a 2024 CX-5 Carbon Turbo, Rhodium White Metallic color, which doesn't come with heated steering, for the starting price point of $37K, oddly enough. Sales Rep. Gary A. - was the one I was assigned to since the person I originally met was working her last day (Kasey), before a long overdue vacation. Anyway, coming from driving Nissan's for the last 12 years (on my 3rd Nissan), I decided to give Mazda a try and did my homework before arriving at the dealership, therefore not to waste too much time and get exactly to my point with pricing, specials, etc. After test driving the car, Sales Rep. Gary A. - said he'd called me with lease payment pricing options on the two models I asked about. The CX-5 Turbo Premium - Machine Grey, and the Polymetal Grey - Carbon Edition. He said he had all of my information and that I'd received a call from him with my lease pricing options, taxes and fees and etc., which I told him how much I was putting down, being that I didn't have all day and needed to drive back to the city and get ready for work. I waited for that call that never came as I went about my day and even called twice…the number on the business card and called the sales front desk only to find out he was gone for the day. Final note; I don't care what the reviews say about a sales rep. You have to see for yourself how the overall experience was and whether you liked the car or not. To see that there wasn't a follow-up is very disappointing, especially when someone tells you, "We want to earn your business!!!". But how can you earn someone's business when you're not following through on a simple call back with the basic information of what I’ve asked for??? Especially since I'm coming from a rival brand with an 800+ credit score and “never missed” lease payments!!! Steer clear of this location and look elsewhere if you’re shopping for a Mazda.

I had a great experience with this dealership. They were super accomodating. Called about a vehicle I saw online and was assisted by Jessica. She kept an open line of communication with me and promptly answered any question I had and met all of my needs during the process. The finance manager, Gabe, was just as helpful. Even needed some paperwork after I received the vehicle and he sent me everything I needed within a day. I am very grateful for my experience with buying my vehicle through this dealership. Due to a conflicting work schedule they even delivered the ... Read More

Full review text opened.

DealerRater - Apr 14, 2024

I had a great experience with this dealership. They were super accomodating. Called about a vehicle I saw online and was assisted by Jessica. She kept an open line of communication with me and promptly answered any question I had and met all of my needs during the process. The finance manager, Gabe, was just as helpful. Even needed some paperwork after I received the vehicle and he sent me everything I needed within a day. I am very grateful for my experience with buying my vehicle through this dealership. Due to a conflicting work schedule they even delivered the car right to my door. Would highly recommend!

Read at DealerRater

I want to take a moment for giving thanks for Felicia for a wonderful experience at Mazda

Bought my car here back in 1/30. My temporary license plate expired on 3/1. Had to call multiple times and they told me they would call me back. No call backs until 3/1. I still did not get my license plate and it is so hard to get a call back as well.

I already knew that I wanted to lease another Mazda CX5. I worked with Gari Akhijanian who was very knowledgeable and personable. All my needs were heard and understood. Gari made the leasing experience and paperwork so easy. I highly recommend and am very satisfied that I leased my car with Tasca Mazda in Yonkers, NY.

Read at DealerRater

Update: Even after their comment for me to contact them to make it right. I did not and only wanted my extended service agreement refund after canceling it over 30 ago. Only to find no progress despite leaving messages for Miles and Felicia in the finance department. Eventually, I had to escalate the matter by directly contacting the manager, Jon. Today, after further follow-ups, I was finally informed that I will receive my refund. Nevertheless, this prolonged delay and lack of communication poorly reflect your organization's professionalism. As I previously expressed to Jon. I'm just waiting on my refund. ... Read More

Full review text opened.

Google - Jan 27, 2024

Update: Even after their comment for me to contact them to make it right. I did not and only wanted my extended service agreement refund after canceling it over 30 ago. Only to find no progress despite leaving messages for Miles and Felicia in the finance department. Eventually, I had to escalate the matter by directly contacting the manager, Jon. Today, after further follow-ups, I was finally informed that I will receive my refund. Nevertheless, this prolonged delay and lack of communication poorly reflect your organization's professionalism. As I previously expressed to Jon. I'm just waiting on my refund. NEVER AGAIN! On December 25th, 2023, I visited Tasca to explore vehicle purchasing options. Salesperson Michael Areas assisted me, and initially, our interaction was pleasant. During the test drive, Michael highlighted the car's features and included mats still in plastic for the front driver and passenger sides as a special offer. After placing a deposit, I returned on December 30th to finalize the paperwork, ensuring that all promised items, including the new mats, were included. This Mazda was certified pre-owned, and I specifically asked about additional items like the cargo mat, privacy screen, and net, which were confirmed to be part of the deal and would be ordered. Upon picking up the car, I noticed the new mats were missing. I contacted Michael about this, and he asked me to text him the details, assuring him he would address it. In addition to the multiple lies he told about receiving an email, I have to do my research. However, a week passed, and I am still awaiting a response to my texts and missed calls. In my follow-up text, I expressed frustration, which led to me being labeled as aggressive, a characterization I find microaggressive and unfair. As a black woman, such accusations feel particularly unjust. The sale was complete, and the dealership's true colors were showing. I attempted to cancel the extended warranty and met with the finance manager, Gabriel Casanova. He persuaded me not to cancel and promised to resolve the issues. However, my subsequent email to Gabriel on January 8th, 2024, was ignored for over a week. I then contacted the dealership to speak with a manager and was introduced to Miles. Initially, he seemed concerned, but he ignored my calls and messages after a week of no communication. I called again my call was then turned over to another manager, Shaquan McCade, who received the extent of my frustration and informed me that the items had been ordered. However, some still needed to be delivered (three weeks after Michael telling me things were ordered when they were NOT). I received an unprofessional text from Miles, not as a professional manager, but as if my follow-up and calling annoyed him. The entire ordeal made me question if my experience would have been different if I were not a black woman. The lack of professionalism and communication from the dealership could have been better. To add icing on it all, when I went to pick up the mats after three weeks of being lied to, I also wanted to cancel the extended warranty. I was told the person who I needed to speak with was dealing with a customer and would be with me shortly. I was left in the waiting area for 30 minutes, during which the lady was having a conversation with a coworker and not with a customer. While I waited and needed to get back to my job I caution others, especially black individuals, to reconsider patronizing Tasca, not because of the lies but because of how I was spoken to and the microaggression that was used. The management at this dealership needs training in effective communication and professionalism—how I was treated and the unfulfilled promises raised severe concerns about their business practices. I'll wait for someone invalidate my experience so I can post the text messages and email.

One of the worst place to get your Mazda serviced. A routine oil change takes 3 hours to complete even though you have an appointment and costs $380. They charge you unnecessary and unwanted services even though you never requested. They even charge $20 deodorant to your bill even though I don’t see any in my car. Please check your bill carefully. Bunch of unprofessional service people.

My girlfriend took her Cx5 last week to get diagnostic because the motion sensor gave a malfunction light on her dash.They kept the car for over 24hrs we called and called and nobody picked up and we would go to voicemail. next day she went to pick it up and had to wait a few more hrs for the to tell her that her car w no outside damage besides a light pushed in which they said they glued back because they didn't have the clips and charged her $380.00 for 'diagnostic and labor"then told her it ... Read More

Full review text opened.

Google - Aug 1, 2023

My girlfriend took her Cx5 last week to get diagnostic because the motion sensor gave a malfunction light on her dash.They kept the car for over 24hrs we called and called and nobody picked up and we would go to voicemail. next day she went to pick it up and had to wait a few more hrs for the to tell her that her car w no outside damage besides a light pushed in which they said they glued back because they didn't have the clips and charged her $380.00 for 'diagnostic and labor"then told her it would cost her over $3,500 to fix both rear sensors .Insane disgusting and so unprofessional. I WOULD GIVE 0 STARS IF ABLE. Avoid that Dealer at a ll cost and time.